Standard Support

The standard support framework provides a priority service, systems maintenance and network support. The standard support framework is designed for organisations which require a level of coverage that ensures their IT systems run reliably with minimum downtime.

Some of the key features of the standard support framework:

• Unlimited Telephone helpdesk and e-mail support
• Pre-emptive maintenance visits
• Priority response with dedicated contact details
• Remote management for all servers
• Reduced rate for on-site support
• Daily internet & backup monitoring
• Monthly system and server checks
• Free site survey consisting of a network audit and report. The cost is credited in full if choosing the standard support contract.
• Annuall or quartely payment

 If you require further details please e-mail the Kyamco sales team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or contact 0845 0941079.